The definitive playbook for any negotiation situation, by the FBI's former lead hostage negotiator.
'A master of persuasion.' Forbes
'This book blew my mind.' Adam Grant, bestselling author of Originals
A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake.
Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion.
'Filled with insights that apply to everyday negotiations.' Business Insider
'A stupendous book.' The Week
'It's rare that a book is so gripping and entertaining while still being actionable and applicable.' Inc.
"This book blew my mind. It's a riveting read, full of instantly actionable advice - not just for high-stakes negotiations, but also for handling everyday conflicts at work and at home." Adam Grant, Wharton professor and bestselling author of ORIGINALS and GIVE AND TAKE