Humans at Work - The Art and Practice of Creating the Hybrid Workplace

Shift your organization's mindset, culture and processes in order to create a human-centric workplace enabled by new technology and organizational design.

Klappentext:

Is your organization strategically prepared for the digital and distributed workplace?

Technology, data analytics and artificial intelligence already impact how people work and engage with organizations. A dispersed workforce, greater transparency, social change, generational shift and value chain disruptions are driving new behaviors and expectations from the workplace. Together, these trends are shaping a new era of distributed and digitally enabled network of workers where the work comes to workers instead of the workers going to work.

In Humans at Work, employee and workplace experience experts Anna Tavis and Stela Lupushor advocate for the adoption of human-centric practices as a critical and necessary part of adapting work and workplaces to the future of work. Outlining the four factors (digitization of work, distributed workplaces, organizational redesign and changing workforce) driving the dramatic changes in the workplace, each chapter provides examples of how innovative companies are building workplace infrastructure and reshaping norms, serving new markets and adopting new technologies.

Filled with examples from both start-ups and established companies, Humans at Work is the workplace leader's guide to building a workplace that creates market value by making work more human.

Inhaltsverzeichnis:

Chapter - 00: Foreword by Peter CappelliChapter - 00: Introduction;Section - PART ONE: Work;Chapter - 01: What Is Work?;Chapter - 02: Jobs vs Work;Chapter - 03: How Work Is Measured - Productivity vs Impact;Section - PART TWO: Workforce;Chapter - 04: Human-Centered Work Design - Humans vs Workforce;Chapter - 05: Designing for Inclusion - Empathy as a Superpower;Chapter - 06: From Customers to Employees - Employees Are the New Customers;Section - PART THREE: Workplace;Chapter - 07: Where Work Happens;Chapter - 08: Work at Scale - Organizations as Platforms;Section - PART FOUR: Worth;Chapter - 09: Why Work? The Rise of Employee Experience;Chapter - 10: Work Reputation as Experience;Chapter - 11: Conclusion;

Rezension:

"Despite everything we know about humans at work, the undeniable fact is that work is simply not working for many people. This timely book, by two of the leading experts in the field, shows us why there has never been a better time to apply the key lessons from the science of human resources management and organizational psychology, as well as the field of people analytics, to help every human thrive at work. A book that every organization needs to study in detail." Dr. Tomas Chamorro-Premuzic, Chief Innovation Officer at ManpowerGroup and Professor of Business Psychology, Columbia University and UCL