The Fearless Organization - Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth

Conquer the most essential adaptation to the knowledge economyThe Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent--but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule or intimidate. Not every idea is good, and yes there are stupid questions, and yes dissent can slow things down, but talking through these things is an essential part of the creative process. People must be allowed to voice half-finished thoughts, ask questions from left field, and brainstorm out loud; it creates a culture in which a minor flub or momentary lapse is no big deal, and where actual mistakes are owned and corrected, and where the next left-field idea could be the next big thing.This book explores this culture of psychological safety, and provides a blueprint for bringing it to life. The road is sometimes bumpy, but succinct and informative scenario-based explanations provide a clear path forward to constant learning and healthy innovation._ Explore the link between psychological safety and high performance_ Create a culture where it's "safe" to express ideas, ask questions, and admit mistakes_ Nurture the level of engagement and candor required in today's knowledge economy_ Follow a step-by-step framework for establishing psychological safety in your team or organizationShed the "yes-men" approach and step into real performance. Fertilize creativity, clarify goals, achieve accountability, redefine leadership, and much more. The Fearless Org anization helps you bring about this most critical transformation.

Inhaltsverzeichnis:

Introduction xiiiPART I The Power of Psychological Safety 1Chapter 1 The Underpinning 3Chapter 2 The Paper Trail 25PART II Psychological Safety at Work 51Chapter 3 Avoidable Failure 53Chapter 4 Dangerous Silence 77Chapter 5 The Fearless Workplace 103Chapter 6 Safe and Sound 129PART III Creating a Fearless Organization 151Chapter 7 Making it Happen 153Chapter 8 What's Next? 187Appendix: Variations in survey measures to Illustrate Robustness of Psychological Safety 213Acknowledgments 217About the Author 219Index 221

Rezension:

"a valuable addition to the popular management literature on teamwork" (Finanical Times, Oct 2018)