Hotel and Hospitality English - A1-A2. Niveau A1-A2
| Verlag | Collins Learning |
| Auflage | 2012 |
| Seiten | 157 |
| Format | 21,0 x 14,8 x 0,9 cm |
| with online audio | |
| Gewicht | 380 g |
| Artikeltyp | Englisches Buch |
| Reihe | Collins English for Work |
| ISBN-10 | 0007431988 |
| EAN | 9780007431984 |
| Bestell-Nr | 00743198EA |
This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations.
Klappentext:
This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations.
24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests. 4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language. The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner. The online audio provides valuable listening practice to accompany each unit.