Crucial Conversations Tools for Talking When Stakes Are High

Crucial Conversations Tools for Talking When Stakes Are High

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Forew. by Steven R. Covey

Neu: 16.5.
McGraw-Hill Professional, 2011, 272 Seiten, Format: 15,2x22,8x1,7 cm, Artikeltyp: Englisches Buch, ISBN-10: 0071771328, EAN: 9780071771320, Bestell-Nr: 07177132EA

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The New York Times and Washington Post bestseller that changed the way millions communicate

"[ Crucial Conversations ] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time."
-from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People

"The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations."
-Mark Victor Hansen, cocreator of the no 1 New York Times bestselling series Chicken Soup for the Soul®

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:

Prepare for high-stakes situations
Transform anger and hurt feelings into powerful dialogue
Make it safe to talk about almost anything
Be persuasive, not abrasive


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