The Real Business of IT

Klappentext:

If you're a general manager or CFO, do you feel you're spending too much on IT or wishing you could get better returns from your IT investments? If so, it's time to examine what's behind this IT-as-cost mind-set. In The Real Business of IT, Richard Hunter and George Westerman reveal that the cost mind-set stems from IT leaders' inability to communicate about the business value they create-so CIOs get stuck discussing budgets rather than their contributions to the organization. The authors show how to communicate about these forms of value with non-IT leaders-so they understand how your firm is benefiting and see IT as the strategic powerhouse it truly is.

Autorenporträt:

Richard Hunter is Vice President, Security Research, GartnerG2, the strategic business growth division of Gartner, Inc., the world's largest technology research firm. Hunter is internationally renowned for his expertise in technology and security, cybercrime, information management, and privacy. He was formerly Vice President and Director of Research for Applications Development at Gartner. Hunter earned a bachelor's degree from Harvard University with a concentration in music and is also a world-class harmonica virtuoso. He works in Gartner's headquarters in Stamford, Connecticut, and lives nearby.

Inhaltsverzeichnis:

b Chapter 1/b : Take the road to IT value b Chapter 2/b : Start with how you think b Chapter 3/b : Show value for money b Chapter 4/b : Master the virtuous cycle b Chapter 5/b : Find the sources of new value b Chapter 6/b : Assess and select IT investments transparently b Chapter 7/b : Fill the gaps in BPR, AD, and organizational change b Chapter 8/b : Measure the value delivered b Chapter 9/b : Master value beyond IT b Chapter 10/b : Never forget what it s all about

Themen:

• E-Business
• IT-Management
• Wertschöpfung

Verwandte Themen:

• ITIL (IT-Infrastructure Library)
• Servicemanagement
• E-Commerce
• Informationstechnologie
• Controlling; Spezielle Anwendungsbereiche
• IT-Governance
• Innovation
• Kennzahlen
• Strategisches Management
• Führung