The Adventures of an IT Leader

Klappentext:

Becoming an effective IT manager presents a host of challenges from anticipating emerging technology to managing relationships with vendors, employees, and other managers. A good IT manager must also be a strong business leader. This book invites you to accompany new CIO Jim Barton to better understand the role of IT in your organization. You'll see Jim struggle through a challenging first year, handling (and fumbling) situations that, although fictional, are based on true events. You can read this book from beginning to end, or treat is as a series of cases. You can also skip around to address your most pressing needs. For example, need to learn about crisis management and security? Read chapters 10-12. You can formulate your own responses to a CIO's obstacles by reading the authors' regular "Reflection" questions. You'll turn to this book many times as you face IT-related issues in your own career.

Autorenporträt:

RICHARD NOLAN, a Harvard Business School professor, is one of the most influential voices in Silicon Valley. An active researcher and advisor to such companies as Cisco and Schwab, his reputation as a thought leader in high tech is unparalleled. Nolan's ideas and views have been embraced by the technology industry, and he has gained the trust of Wall Street's high performers.
Shannon O'Donnell is a Consultant with Cutter Consortium's Innovation Practice; she is also Research Associate at the University of Washington and Visiting Researcher at Copenhagen Business School's Centre for Art and Leadership.

Inhaltsverzeichnis:

Part 1: Our Hero Called to Adventure. Chapter 1. The New CIO Chapter 2. CIO Challenges Chapter 3. CIO Leadership. Part 2: The Long Road of IT Trials. Chapter 4. The Cost of IT. Chapter 5. The Value of IT. Chapter 6. Project Management. Chapter 7. The Runaway Project. Part 3: The Management Ordeal. Chapter 8. IT Priorities Chapter 9. Governance Chapter 10. Crisis Management Chapter 11. Damage Control. Part 4: The Hero's Breakthrough. Chapter 12. Communication. Chapter 13. Emerging Technology. Chapter 14. Vendor Partnering. Chapter 15. Managing Talent. Chapter 16. Standardization and Innovation. Chapter 17. Managing Risk. Part 5: The Hero Finds New Freedom. Chapter 18. Looking Forward Epilogue Ways of Using This Book Information Technology (IT) Acronyms Acknowledgements

Themen:

• Führung
• IT-Management

Verwandte Themen:

• Management
• Führungskraft
• Mitarbeiterführung
• Management; Theorien/Konzepte/Strategien
• Manager
• ITIL (IT-Infrastructure Library)
• Servicemanagement
• Teamleitung
• Kommunikation
• Mitarbeitermotivation