Modernizing Processes in Public Administrations

Klappentext:

In this monograph, a new process modelling approach for the public sector is described: the PICTURE method. The approach takes into account the specific characteristics of public administrations. Hence several advantages are derived: increased modelling speed, improved user acceptance and enhanced analysis capabilities.

Inhaltsverzeichnis:

1 Process-Oriented Administration Modernisation. - 2 Process Modelling as an Instrument of Administration Modernisation. - 3 Process Modelling with the PICTURE Method. - 4 Guideline for Using the PICTURE Method. - 5 Application Areas for PICTURE. Bibliography. Index. - Authors.

Themen:

• BPMN
• E-Government
• New Public Management (NPM)
• Prozessmanagement

Verwandte Themen:

• Qualitätsmanagement
• Projektmanagement
• Management
• Arbeitsorganisation
• Wirtschaft
• Business Process Reengineering
• Strategisches Management
• Verwaltung
• Verwaltungsmanagement
• Prozessoptimierung